Urgent Care Direct to Your Hotel
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(702) 480-4006

Symptoms We Treat

Infections

  • Sinus and ear infections
  • Colds
  • Upper-respiratory infections and throat problems
  • Sexually transmitted diseases (STD)
  • Urinary tract infections (UTI), including urinary stones and kidney infections
  • All types of viral and bacterial infections

Injuries & Pain

  • All injuries, including cuts, sprains and strains
  • Suturing of wounds
  • Headaches and migrains
  • Dizziness and vertigo
  • Abdominal pain
  • Nausea, vomitting and diarrhea
  • Eye problems
  • Non-cardiac chest pain
  • Back pain
  • Joint injections for arthritis

Urgent Care

  • Pneumonia (out-patient treatment)
  • Abdominal emergencies, including food poisoning and Gastroenteritis
  • Blood clots in the legs and deep vein thrombosis (out-patient treatment)
  • Incision and drainage of abscesses
  • Allergic reactions and allergies
  • Dehydration (IV fluids)
  • Dental emergencies
  • All skin problems

Reproductive Problems

  • All male problems
  • Erectile dysfunction (Viagra and Cialis available)
  • All female problems
  • Dysmenorrea, infections, and lower-abdominal pain
  • Birth control

Frequently Asked Questions

Costs

Prices and Payment

  • Q: How much does it cost?
  • A: Costs vary depending upon several factors. $300 minimum.
  • Q: Which forms of payment do you accept?
  • A: We accept cash or credit.
  • Q: What if I am a Las Vegas local and I want to use my insurance to pay for the visit?
  • A: We recommend the UMC Quick Care clinics and Healthcare Partners on West Tropicana Avenue, which is a 24-hour clinic.

Insurance

Reimbursements and Coverage

  • Q: Do you bill insurance?
  • A: No, patients pay us and we provide a receipt that you can submit to your insurance company for reimbursement.
  • Q: How much can I expect to reimbursed by my insurance?
  • A: 100% if you have foreign travel insurance. About two-thirds if you have American insurance.
  • Q: Do you take Medicare or Medicaid?
  • A: No.

Treatment

Medication and Procedures

  • Q: Does the doctor provide medication?
  • A: Yes, we carry many types of injectable medications as well as some oral medications.
  • Q: Can you get an X-ray, ultrasound, or EKG done in the hotel?
  • A: Yes we can!
  • Q: Do you write prescriptions?
  • A: Of course!
  • Q: Do you write controlled substances?
  • A: Rarely... only in emergencies.
  • Q: Can you refill the medications that I lost?
  • A: Generally, yes.

Appointments

Travel Times and Visits

  • Q: Will a doctor answer my call?
  • A: Yes, a doctor answers all calls — we do not use an answering service.
  • Q: How soon can I be seen by a doctor?
  • A: Generally, in 1 hour or less.
  • Q: Is the visit strictly confidential?
  • A: Yes, no information will be put into a database when the patient pays cash or credit.
  • Q: Which hotels do you service?
  • A: All of them.
  • Q: What if I have to go to the hospital?
  • A: We have excellent doctors on staff at Sunrise Hospital to take care of you.
  • Q: What if I have a problem after the visit?
  • A: You can call the doctor directly on his cell phone.
  • Q: Do you make house calls to private homes?
  • A: Yes, but local residents may not get fully reimbursed by their insurance — since their insurance requires locals to go to preferred providers.

Foreigners

Language Língua Idioma

  • Q: Do you see international patients?
  • A: Yes, we can use a phone translator for any language.
  • P: Você fala português?
  • R: Muito pouco, mas podemos compreender. Também dizemos espanhol.
  • P: ¿Se habla Español?
  • R: Sí, pero es necesario que habla muy despacio por teléfono, por favor. Es más fácil hablar en persona.

General

Our Practice

  • Q: Who is your principal doctor?
  • A: Dr. Steve Lissau, MD
  • Q: Are you insured?
  • A: Yes, we carry full malpractice insurance.
  • Q: Are you able to see high-profile celebrities?
  • A: Yes, we have seen many and maintain strict confidentiality.
  • Q: Are you a walk-in clinic?
  • A: No, we only do hotel and house calls.

About

Who We Are

Dr. Steve Lissau, MD

Dr. Steve Lissau is our principal doctor. He specializes in urgent care on the Las Vegas strip. Under his leadership, we are on call 24 hours, 7 days a week and holidays to treat you. We handle all urgent care and emergency medical services, with hospital doctors on staff for cases requiring hospitalization.

 

Hotel Doctors™ is not a walk-in clinic. We provide urgent care direct to your hotel room anytime, day or night. Our medical staff consists of concierge doctors, house doctors, hotel doctors, tourist doctors, and emergency physicians.

 

Staying Healthy in Las Vegas: Basic Tips and Precautions That Will Keep You Feeling (and Playing) Your Best

Patient Privacy

Your privacy and medical records are protected under doctor-patient privilege and the Health Insurance Portability and Accountability Act (HIPAA). When you are treated by one of our emergency physicians, hotel and visit information is kept strictly confidential.

 

Certain foreign insurance companies require a copy of the doctor's report to be submitted — most American insurance companies do not. Complete confidentiality can be maintained as long as no insurance claim is made.

 

We have seen many high-profile patients over the years, and have developed discreet visitation techniques that protect the patient's privacy rights. Call our concierge doctor directly and receive the VIP medical treatment you deserve.

Why Choose Us?

Top family medicine clinics in Las Vegas, NV

Dr. Steve Lissau's Practice has been recognized as one of the top Las Vegas Family Medicine practices and is verified by Opencare.com.

 

You need a hotel doctor who can come to you. Our emergency physicians can be at your hotel generally in less than one hour. The urgent care we provide is among the very best in Las Vegas, in part because we give the right diagnosis the first time.

 

Because we are not a walk-in clinic, we are able to give you VIP medical attention, at any Las Vegas hotel 24 hours, 7 days a week, even on holidays. We handle all types of urgent care and minor emergencies for both adults and children.

 

Patient Reviews

Reviews

  • What a wonderful service. I am from Canada and I developed the flu on the day I was to fly back home. Dr. Lissau came to my hotel room and fixed me up so I could get some rest and travel home the next day. The doctor also brought me some food that I could keep down and products to regain my electrolites. Dr. Lissau goes above and beyond. What a sweetheart!

    — Deborah S., Canada

  • I called Hotel Doctors because I thought the rash all over my body was from an allergic reaction. He recognized that I had a much more serious problem called Vasculitis & started me on prednisone & referred me to a specialist; thus preventing me from going into kidney failure. Their slogan "The correct diagnosis the first time" is really true.

    — A.L., Montréal, Québec, Canada

  • Dr. Lissau discovered that I had a rare illness called Marfan's Syndrome which my regular doctor missed!! He probably saved my life by recommending further tests. These doctors spent way more time with me in one visit than my regular doctor ever did.

    — Samantha C., Toronto, Ontario, Canada

  • I had been coughing for weeks and had taken antibiotics with no improvement before I called Dr. Lissau. He gave me an inhaler and other medication that totally eliminated the coughing in 48 hours... This guy knows what he's doing.

    — Teresa, Edmonton, Alberta, Canada

  • Very very good doctor. Came to my room late at night and make me better.

    — S.N., Tokyo, Japan

  • When I called Hotel Doctors I could hardly talk because I was so weak from vomiting and couldn't hold down anything. I was tired and it was late at night. I felt too weak to leave my hotel. Dr. Lissau came to see me and his medicine quickly stopped the nausea and vomiting so that I could drink and avoid dehydration.

    — J.H., Victoria, Australia

  • A GREAT doctor who correctly diagnosed and treated me for Lyme disease after I developed a strange rash on my leg--that saved me from getting more serious Lyme symptoms later on. Thanks Doc!

    — I.B., Stockholm, Sweden

  • He treated my lierticulitis as an out patient and saved my insurance company at least $30,000 dollars by keeping me out of the hospital.

    — M.M., United Kingdom

  • I was ashamed and scared when I acquired an STD in Las Vegas. Dr. Lissau treated me confidentially so that no one could ever find out about it.

    — T., Dallas, TX

  • Very grateful for the visit on such short notice. Dr. Steve Lissau arrived at my hotel within minutes of my call and was able to diagnose me shortly thereafter. After treatment, I was able to return to the convention and enjoy my stay in Las Vegas. Thank you Dr. Lissau!

    — Mr. T. G., London, England

  • He's more than a doctor, he's a magician who made my back pain go away quickly!

    — A.P., Tel Aviv, Israel

  • I usually fear doctors but Dr. Steve Lissau's easy going bedside manner made me comfortable immediately. Plus, he wasn't wearing one of those lab coats.

    — Peter W., United Kingdom

  • He came, he saw me, he made me better. Merci beaucoup.

    — D.O., Paris, France

  • I couldn't breathe and was scared out of my wits. Dr. Steve quickly diagnosed that I was having an anxiety attack and reassured me that I was not in any physical danger. Afterward, I was able to calm down and feel better.

    — F.C., Brooklyn, NY

  • Thank you for your excellent service and humor. Not only did you treat my sickness but you also brightened my day with your great sense of humor doctor. I highly recommend Dr. Steve Lissau's practice.

    — J.B., Sydney, Australia

  • Finally a doctor with a good sense of humor as well as professional skill!

    — S.L., Lima, Peru

  • Dr. Lissau treated me for Asthma, and for the first time in my life I have been symptom-free. I cannot recommend him highly enough.

    — R.S., Las Vegas, Nevada

  • I have known Dr. Lissau for about 10 years and he has treated me for a variety of ailments always with good results. In several cases, he provided the correct diagnosis and treatment after several other doctors failed to do so.

    — F.M., Las Vegas, Nevada

  • When you're sick in a strange city and don't know where to go for help, it's a God-send to have a doctor come to see you in your hotel room. It wasn't cheap but the service was well worth it and my travel insurance covered it all.

    — A.G., Oslo, Norway

Contact Us

We would love to hear about your experience with our doctors. Please feel free to tell us about your visit. We are continually striving to give patients the very best medical treatment during their stay in Las Vegas, Nevada.