Prices and Payment

  • Q: How much does it cost?
  • A: Costs vary depending upon several factors. $500 minimum.
  • Q: Which forms of payment do you accept?
  • A: We accept cash or credit.
  • Q: What if I am a Las Vegas local and I want to use my insurance to pay for the visit?
  • A: We recommend the UMC Quick Care clinics and Healthcare Partners on West Tropicana Avenue, which is a 24-hour clinic.


Reimbursements and Coverage

  • Q: Do you bill insurance?
  • A: No, patients pay us and we provide a receipt that you can submit to your insurance company for reimbursement.
  • Q: How much can I expect to reimbursed by my insurance?
  • A: 100% if you have foreign travel insurance. About two-thirds if you have American insurance.
  • Q: Do you take Medicare or Medicaid?
  • A: No.


Medication and Procedures

  • Q: Does the doctor provide medication?
  • A: Yes, we carry many types of injectable medications as well as some oral medications.
  • Q: Can you get an X-ray, ultrasound, or EKG done in the hotel?
  • A: Yes we can!
  • Q: Do you write prescriptions?
  • A: Of course!
  • Q: Do you write controlled substances?
  • A: Rarely… only in emergencies.
  • Q: Can you refill the medications that I lost?
  • A: Generally, yes.


Travel Times and Visits

  • Q: Will a doctor answer my call?
  • A: Yes, a doctor answers all calls — we do not use an answering service.
  • Q: How soon can I be seen by a doctor?
  • A: Generally, in 1 hour or less.
  • Q: Is the visit strictly confidential?
  • A: Yes, no information will be put into a database when the patient pays cash or credit.
  • Q: Which hotels do you service?
  • A: All of them.
  • Q: What if I have to go to the hospital?
  • A: We have excellent doctors on staff at Sunrise Hospital to take care of you.
  • Q: What if I have a problem after the visit?
  • A: You can call the doctor directly on his cell phone.
  • Q: Do you make house calls to private homes?
  • A: Yes, but local residents may not get fully reimbursed by their insurance — since their insurance requires locals to go to preferred providers.


Language Língua Idioma

  • Q: Do you see international patients?
  • A: Yes, we can use a phone translator for any language.
  • P: Você fala português?
  • R: Muito pouco, mas podemos compreender. Também dizemos espanhol.
  • P: ¿Se habla Español?
  • R: Sí, pero es necesario que habla muy despacio por teléfono, por favor. Es más fácil hablar en persona.


Our Practice

  • Q: Who is your principal doctor?
  • A: Dr. Steve Lissau, MD
  • Q: Are you insured?
  • A: Yes, we carry full malpractice insurance.
  • Q: Are you able to see high-profile celebrities?
  • A: Yes, we have seen many and maintain strict confidentiality.
  • Q: Are you a walk-in clinic?
  • A: No, we only do hotel and house calls.

For general questions concerning the types of care we provide, please visit our Symptoms page.